Privacy Policy

Video Games On Wheels respects your privacy. This Privacy Policy explains what information we may collect when you visit our website, contact us, or request event availability, and how we use and protect that information.

When you submit a contact or availability form, we may collect information such as:

• First and last name
• Email address
• Phone number
• Event type
• Preferred event date and time
• Estimated number of players
• Event location
• Organization, school, or camp name
• Information you voluntarily provide about your event

Our website may also collect basic technical information automatically, such as browser type, device type, pages visited, referring website, approximate location, and other website usage information.

This information may be collected through cookies, analytics tools, or similar technologies and is used to understand website performance and improve the visitor experience.

We may use the information we collect to:

• Respond to inquiries
• Check event availability
• Recommend an appropriate gaming setup
• Communicate about an event request or booking
• Provide customer service
• Improve our website and services
• Maintain business and customer records

When you submit an inquiry or availability request, you authorize Video Games On Wheels to contact you regarding that request by email, phone, or text message when appropriate.

We do not use an event inquiry as permission to send unrelated marketing communications unless additional consent is provided where required.

We may use trusted third-party service providers to operate our website, manage customer inquiries, provide CRM services, deliver email or text communications, host website content, and analyze website performance.

These providers may process information on our behalf only as needed to provide their services. We may use platforms such as GoHighLevel and website analytics providers as part of these operations.

We do not sell personal information. We may share information with service providers that help us operate our website and business, when required by law, or when reasonably necessary to protect our business, customers, or legal rights.

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, and measure website performance. Visitors may control cookies through their browser settings.

We retain personal information only as long as reasonably necessary for business, customer service, recordkeeping, legal, and operational purposes.

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website or electronic transmission method can be guaranteed to be completely secure.

Video Games On Wheels provides entertainment services that may be enjoyed by children, but our website and inquiry forms are intended for parents, guardians, schools, camps, organizations, and other adults arranging events.

Children under 13 should not submit personal information through this website without the involvement of a parent or guardian.

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal and business recordkeeping requirements.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated effective date.

Questions about this Privacy Policy may be directed to:

Video Games On Wheels

Monroe, Connecticut

Email: info@videogamesonwheels.com

Phone: 203-564-9335